Our AI calls insurance companies for prior authorizations, claim follow-ups, and eligibility checks. Plus answers patient calls so you never miss revenue.
Your staff spends 15-20 hours per week on hold with insurance. That's time stolen from patient care.
Prior auth calls take 45+ minutes each
AI completes calls in minutes, not hours
Claims age because no one follows up
AI monitors and calls on unpaid claims automatically
Eligibility surprises at check-in
AI verifies coverage before every appointment
Missed patient calls = missed revenue
AI answers, books, and routes 24/7
One-time setup with your phone system and scheduling
Prior auth, claims, eligibility - all handled automatically
Dashboard shows all call results and outcomes instantly
Staff focuses on patients, not phone trees
No tiers. No usage fees. No surprises.
Flat fee, unlimited calls
15-20 hours/week saved × $35/hour = $2,100-2,800/month in staff time
Pay $499, save $2,000+. ROI is obvious and immediate.
Enterprise-grade encryption. Full audit trail. Your patient data is protected.
Everything you need to know about our product and services
Muni Calls uses advanced AI voice technology to make phone calls to insurance companies on your behalf. The AI navigates phone trees, waits on hold, provides patient information, and completes calls for prior authorizations, claim status updates, and eligibility verification - saving your staff 15-20 hours per week.
Muni Calls handles four main types of calls: (1) Prior authorization calls to get approvals for procedures, (2) Claim status follow-ups for unpaid claims over 30 days old, (3) Eligibility verification before appointments, and (4) Patient call answering for appointment scheduling and general inquiries.
$499/month flat fee, unlimited everything. No usage fees, no tiers, no surprises. That's it. Saves you $2,100-2,800/month in staff time (15-20 hours × $35/hour), so the ROI is obvious and immediate.
Complex cases that require human judgment are escalated to your staff with all the information the AI gathered during the call. Most routine calls (80%+) are handled fully automatically. You always have full visibility into call outcomes and can review transcripts.
Muni Calls works with all major insurance companies including Aetna, Blue Cross Blue Shield (all affiliates), UnitedHealthcare, Cigna, Humana, Medicare, and Medicaid. Our AI learns each insurer's phone trees and processes for optimal call handling.
Immediately. We start handling calls from day one after setup. Most practices see their first prior auth completed within 24-48 hours of going live. Staff time savings are visible from week one.